We run clearly scoped operational services for orthopedic and musculoskeletal work where “done” is defined upfront. Delivery is measured on completed outcomes that matter to your practice, not hours, seats, or general activity.
PeopleProcessPerformance
expertise in
Orthopedics
Building stronger, more connected teams
Two pillars of scalable growth
Growth stalls when internal teams are stretched thin and hiring can’t keep up with demand. QOP Orthopedic addresses both. Our recruitment support secures experienced orthopedic operations talent, while outcome-based services take ownership of specific workflows like scheduling, authorizations, and billing follow-up. One partner designed to support growth without adding operational chaos.
Built to scale growth
Work measured by results
Hire better talent
Outcome based operations support
At QOP Orthopedic, we deliver defined, measurable operational outcomes — not headcount, shifts, or generic support. Clients partner with us to remove recurring operational work from internal teams without hiring, managing, or scaling additional staff. The focus is predictable execution with clear completion rules, so payment is tied to finished work, not time, seats, or effort.
QUALITY OPERATIONS, QUALITY TALENT, REAL IMPACT,
A model built around defined outcomes
Our core model at QOP Orthopedic is outcome-based operations support — billing tied to work that is completed and auditable. Engagements start with a discovery call to define priority workflows and clear definitions of “done.” We align execution to your existing systems so work flows cleanly without disruption. When standardization isn’t feasible, we also support a monthly dedicated resource model.
Our most requested services
Prior Authorization and Precertification
Request and track orthopedic prior authorization through approval to status documentation
We manage the orthopedic prior authorization lifecycle from submission to final decision so approvals don’t hold up care. QOP Orthopedic runs submission, follow-up, and outcome tracking with clear documentation tied to each request. If a situation needs clinical review or policy interpretation, it’s routed back with precise notes instead of leaving it pending.
Scheduling and Therapy Coordination
Schedule and update orthopedic visits and therapy sessions through documented confirmations
We handle day-to-day visit and therapy scheduling for orthopedic operations, managing each request through its confirmed outcome. We book, change, cancel, confirm, remind, and callback so schedules stay accurate and patients informed. For therapy plans that require coordination, we ensure clear outcomes and prevent work from remaining unfinished.
Eligibility and Benefits Verification
Verify patient coverage and document benefit details before orthopedic services
QOP Orthopedic handles coverage checks and benefit documentation, ensuring your team is well-prepared for visits and procedures. We verify eligibility, capture benefit details, and provide a clear next step disposition for each check. When coverage issues arise, we flag them early with documented instructions for resolution.
Referral Intake and Referral Requirement Checks
Process referrals and determine readiness to schedule or block work
We process incoming referrals and validate prerequisites so your scheduling and clinical teams are never guessing. Each referral is logged, checked for completeness, and dispositioned with notes on what’s missing or ready. That structured flow prevents unnecessary rework and ensures coordination between intake and scheduling.
Procedure and Surgery Scheduling
Schedule orthopedic procedures and surgeries with documented confirmations and updates
We coordinate orthopedic procedure and surgery scheduling by securing confirmed dates/times and recording linked updates. Each scheduling change is documented with status and confirmations so your clinical and admin teams are aligned. Requirements that need upstream work — like authorizations or imaging — get sent to those respective workflows instead of being mixed.
Imaging Coordination
Manage imaging scheduling and documentation flow to support orthopedic treatments
We coordinate imaging logistics — from scheduling to record routing — to keep orthopedic care moving. Each coordination touchpoint is completed with documentation so internal teams know what’s ready and what’s pending. When a payer authorization is needed, it gets handled through the prior authorization workflow.
Tailored Service
Custom work items built around your workflow
You tell us the workflow you want off your plate. We map it into clear work items, define inputs and “done”, set exception rules, then connect it to the right systems so delivery is consistent and auditable with QOP Orthopedic.
Dedicated Full-Time Specialist
Flexible tasks that do not fit our fixed outcome model
If a traditional model fits better, you can work with a dedicated full-time specialist through us. They focus on your workflows day-to-day, integrate into your tools where needed, and handle a wider mix of tasks that are hard to standardize into work items.
Frequently Asked Questions
Everything you need to know
How do we decide what services to start with?
We start with a discovery call, then prioritize the services causing the most operational load or risk for your orthopedic team, as long as they can be defined with clear completion rules. QOP Orthopedic only takes on services that can be scoped tightly enough to execute consistently.
How does work enter the workflow?
We start with a discovery call, then prioritize the services causing the most operational load or risk for your orthopedic team, as long as they can be defined with clear completion rules. QOP Orthopedic only takes on services that can be scoped tightly enough to execute consistently.
Do you work in our systems or your systems?
Either, depending on what makes delivery clean and trackable for your orthopedic workflows. Sometimes we operate directly in your systems, sometimes we use ours, and sometimes we connect both so the workflow stays aligned with how your teams work.
How do you define what counts as “complete”?
Either, depending on what makes delivery clean and trackable for your orthopedic workflows. Sometimes we operate directly in your systems, sometimes we use ours, and sometimes we connect both so the workflow stays aligned with how your teams work.
How does pricing work?
Pricing is outcome‑based because value is judged on what gets completed in your orthopedic operations. Each outcome type has a unit price tied to the completion rules. If volume exceeds included amounts, overage is billed using the same unit pricing, and items out of scope or blocked are not treated as completed outcomes.
What does onboarding look like?
We align on scope and outcomes, confirm the intake method, set up the tooling or integrations required, then run a short ramp to validate that completion rules match real day‑to‑day work. After that, QOP Orthopedic runs delivery in steady state with the same definitions and pricing, giving your team predictable execution.
“We brought QOP Orthopedic in because our front‑end access work and eligibility follow‑ups were falling through the cracks and dragging into billing cycles. They took over those defined work queues and the associated follow‑up loops so nothing silently stalled. Within weeks, we had documented work flows, clean handoffs, and a steady completion rhythm that freed up our team.
The difference is that it’s not “support hours” or vague coverage. We see exactly what was completed, what is in progress, and what is blocked. They plugged into our systems and workflows, and we only pay for outcomes we can verify. Our backlog stopped creeping, turnaround became predictable, and we cut a lot of internal time spent chasing updates.”
Ezekiel Bowery
Director of Clinic Operations
Real stories of growth